Refund policy
No Return and No Refund Policy
All Sales Are Final Thank you for shopping with Kaluva Designs. Please carefully review your order before confirming your purchase. All sales are considered final. We do not offer returns, exchanges, or refunds for any products once a purchase is completed.
Exceptions for Defective or Damaged Items The only exception to our strict no-refund policy is if an item arrives defective or is damaged during transit. If this happens, please follow these steps:
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Contact us within 48 hours of delivery at kaluvadesigns25@gmail.com.
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Include your order number and clear unboxing video of the defect or damage.
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Once we verify the issue, we will provide a replacement or store credit at our discretion.
Contact Us If you have any questions or concerns regarding your order, please reach out to us at kaluvadesigns25@gmail.com or +91 9398932166 or +91 9676531827.